Privacy
How we handle your details.
What happens to the details you send us through this website.
Who we are
Braun Industrial Ltd. is a gas fitting company in northern British Columbia. On this page, “we” and “us” mean Braun Industrial Ltd.
What we collect
When you use the contact form, we receive what you type into it:
- your name, and your company if you add it
- your email address, and your phone number if you add it
- the site location and type of equipment, if you add them
- your message
Only your name, email and message are required. Our form provider also records some technical details with each submission, such as your IP address and browser type, and checks submissions for spam. If you email us directly, we receive your email address and whatever you include in the email.
Why we collect it
We use these details to reply to your request and, if you go ahead, to arrange the work. We don’t add you to a mailing list or use your details for marketing.
Where it’s processed
This website is hosted by Netlify, which also receives and stores form submissions for us and forwards them to our business email. Netlify is based in the United States and stores form submissions there, so they are subject to US law and may be accessed by US authorities under that law.
How long we keep it
We keep form submissions only as long as we need them to deal with your request, then delete them. If your request turns into a job, the related records are kept with our normal business records for as long as we need them or the law requires.
What we don’t do
- We don’t sell, rent or trade your information.
- We don’t share it, except with the service providers that run our website and email, or where the law requires it.
Cookies and analytics
This website doesn’t use tracking cookies, advertising or analytics. Like most websites, our host keeps standard technical logs (such as IP address and browser type) to deliver and protect the site.
Seeing or correcting your information
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it when we no longer need it. Email info@braunindustrial.ca.
The law that applies
We handle personal information under British Columbia’s Personal Information Protection Act (PIPA). If you have a concern we can’t resolve, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
Changes
If we change how we handle information, we’ll update this page and the date below.